Meet the Board

Michelle Steffes, CPLC – Board President 

President, IPV Consulting 

GRBB Headshots-16
IPV Consulting is unparalleled in helping leaders, teams and individuals discover and maximize their potential. The techniques, tools, insights and training offered to clients are all founded in applicable practices utilizing human physiology and elements of neuroscience developed from over 2 decades of Leadership experience.
• IPV targets the root of human behavior or organizational dysfunction.
• Each program is customized to the client and highly interactive, producing new perceptions and new responses which lead to altered habits.
• IPV facilitates personal or professional changes helping the client conceive and adopt the new patterns required for a higher standard of life and/or business thus creating a sense of ownership and true transformation.
• IPV Consulting offers a wide range of services including certified life coaching, leadership coaching, business consulting, training, workshops and professional speaking.

Contact Michelle for your Complimentary Consultation. / 616-805-8059

IPV Popular Speaking Topics
• Empowering Leadership
• Avoiding Burnout
• The Brain Science for Greatness
• Vision & The Keys to Team BUY IN
• Blueprint to Customer Service Excellence





Alix Criswell – Board Vice-President

Associate Broker at Patriot Realty

AlixCriswell011_EditedSQUAREAbout twenty-four years ago, Alix moved to West Michigan for a job transfer and has never looked back. Grand Rapids became her new home and she loves it here.
Alix learned some things when she bought her house in Forest Hills in 2001. First of all, she learned that treating her home buyers and sellers as she would like to be treated would be the underpinning of her work as a real estate agent. Alix added to this her 20+ years of business-to-business industrial sales experience and developed a philosophy for working with clients that allows her to help them move smoothly through the negotiations of the buying and selling process.
Her goal is premium customer service for her clients. This includes providing them with well researched Informed Buyer’s and Seller’s Information Packages to assist them in making the decisions that are right for them.
To assure that she is always up to the minute on current trends and practices in real estate, Alix continually seeks out sources of information and credentials. Consequently, she is an Accredited Buyer’s Representative (ABR), a Seniors Real Estate Specialist (SRES) and has earned the Graduate Realtor ® Institute’s GRI designation. The latter required 90+ credit hours of education. In January 2014, Alix earned her Associate Broker license.
On the personal side, she has experience as a volunteer police officer, and enjoys beading jewelry for herself and as gifts for friends and relatives. Her idea of relaxing is to take a walk or curl up with a cat and a good book.
When you are ready to buy or sell a property, “Ask for Alix” and get ready for a great real estate experience!

Her full profile can be found at:

Her website is:



Jenn Maksimowski – Board Secretary & Marketing Specialist

Sales Manager,Grand Rapids Business Journal
JDQ_3476Jenn Maksimowski is the Sales Manager for the Grand Rapids Business Journal. She helps her clients create campaigns that sell. Jenn is a dedicated and innovative leader with a proven track record in leadership, management, communication, training, mentoring, sales and business development.

No other medium in the marketplace can deliver your advertising message to more decision-makers than the combined power of the Business Journal’s print and online newspapers. As the business news leader in Grand Rapids for 32 years, the Business Journal’s reach is vast, readership loyal and has proven results.


Linked In Profile




Doug Heilman – Board Member

Financial Planner, Waddell and Reed


Doug’s practice is built on a strong commitment to the financial planning process, understanding his client’s unique needs, and providing responsible financial management. He is committed to holding his client’s interests above his own and seeks to uphold high standards of objectivity and ethical behavior.

Doug earned his Bachelor’s degree in Mathematics from Grand Valley State University and Master’s degree in Statis-tics from Western Michigan University. Prior to joining Waddell & Reed, Inc., Doug worked as a Quality Assurance Manager in the Medical and Pharmaceutical industries as well as an Assistant Product Manager for a large insurance company.
Doug resides in the Grand Rapids, Michigan area with his wife and four sons. Doug and his wife and family stay very active together getting outdoors as much as possible.

“Securities and Investment Advisory Services offered through Waddell & Reed, Inc. a Broker/Dealer, Member FINRA/SIPC and Federally Registered Investment Advisor.
Waddell & Reed offers financial planning services in its capacity as a Registered Investment Adviser. For more information request a copy of the Waddell & Reed, Inc. Financial Planning Advisory Services Brochure for a complete discussion of these services and the fees associated with them.
Waddell & Reed is not affiliated with any organizations referenced herein.”




“Financial Wellness WebBrochure”:


David Pace

Founder of Business Speakers Bureau and the David Pace Agency

pace picDavid Pace is President and founder of Business Speakers Bureau and the David Pace Agency.  Business Speakers Bureau was organized in 1995 when he realized there was a need in the market place for an agency to support companies, associations and organizations in finding and selecting high quality speaking professionals, business icons, celebrities and business quality entertainment for their special events.

David has a business background in Marketing, International Marketing, Promotion Management and Sales.  He also believes in serving in his community and business associations and has been active on committees of various Chambers of Commerce, the International Association of Speakers Bureaus, the MI Society of Association Executives, Meeting Professionals International, Michigan Festivals and Events Association and Professional Speakers Association.  He has also served on various boards including Davenport University, the Board of Directors for the Southern Tier World Trade Association, Local Councils of the Boy Scouts of America, and has been active in ecclesiastical leadership for over 40 years.

His Email: david@davidpaceagencyBwyn


Gwyn Harnish

United Bank of Michigan

Gwyn Harnish colorGwyn Harnish is a Certified Financial Marketing Professional and the Vice President of Marketing for United Bank of Michigan.  A graduate of Davenport University, she has over thirty years of experience in banking and is proud to work for a local community bank.  Gwyn is passionate about financial literacy and volunteers with Junior Achievement and Habitat for Humanity.  Gwyn believes that a positive and supportive environment for networking and information sharing is vital to both personal and professional success.

United Bank of Michigan, which has served West Michigan since 1887, is committed to excellence in the delivery of a wide array of financial services, including mortgage lending, commercial lending, insurance and investments. The locally owned and operated bank has 11 full-service locations.  Because United Bank is based here in West Michigan, we know our customers and what they need in a bank.  From checking and savings accounts, to online and mobile services and home loans, our friendly financial experts are here to help you succeed!  Sure, we’ve grown since 1887, but we’re still small enough to know your name when you come in the door, and we still believe that our success depends on your success.




Rick Kirvan

The Kirvan Agency, LLC

R Kirvan Jr-4- 94 Color 4x5 300 dpi

Rick is a west Michigan Native whom began his work career supporting our country in the U.S. Navy. He served 23 years specializing in Fire Fighting and Damage Control and retired as a Chief. Following retirement, Rick worked in Real Estate as well as managing the service technicians for a pest control company. In 2005, he met his wife Laura, enrolled in IT classes at Davenport University, obtained his Bachelor’s degree with a double major.

Rick is currently the owner of The Kirvan Agency, LLC an independent insurance agency started January 1, 2017. While this is a new venture, Rick has several years’ experience as an agency owner for a large insurance company. With a solid knowledge of the industry, Rick realized he could enhance the service and products offered to clients by entering the Independent arena. With companies including Safeco, Liberty Mutual, American Modern, Grange, Hagerty, Nationwide, Traveler, and many others, The Kirvan Agency possesses all the tools and options to protect what matters to you most.






Rose A. Coonen, Attorney

Coonen Law, PLLC

Rose concentrates her practice in the areas of corporate and business law, estate planning, probate and bankruptcy.  In recent years, Rose has focused her estate planning practice on serving the special needs community and helping people with disabilities and their families to achieve the maximum level of independence while preserving public benefits and planning to enhance their quality of life.  Coonen Law, PLLC is committed to personal service and advocacy while providing legal services in a cost-effective manner.

Rose has practiced law in the West Michigan area since 2004 and is actively involved in the community.  She has served on various non-profit boards in the past and currently serves on the board of The King’s Table Ministries.  Rose is also an adjunct professor at Grand Valley State University teaching business law.


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